01 / Pricing
Simple, fair and transparent.
No subscriptions for families, no joining fees for caregivers. You see the full price before you book.
For families
Caregiver’s rate + 5%
Each caregiver sets their own hourly rate. We add a 5% service fee that covers vetting, matching, secure payment and support.
4 hours babysitting at £16/h£64.00
UbuntuCare service fee (5%)£3.20
You pay£67.20
- Free account, no subscription
- Pay only after your caregiver confirms
- Full refund if you cancel 24+ hours ahead
For caregivers
Keep 90% of every booking
Joining, vetting support and your profile are free. We take a 10% commission only when you complete a paid booking.
4 hours at your £16/h rate£64.00
UbuntuCare commission (10%)−£6.40
Your payout£57.60
- Free to apply and get verified
- Set your own rate (£10–£60/h)
- Payouts released after each completed session
02 / Typical rates
What families usually pay per hour.
Guide ranges across London and the South East. Each caregiver sets their own rate.
| Service | Typical rate | Minimum booking | Notes |
|---|---|---|---|
| Babysitting | £12–£18 | 2 hours | Evenings, weekends, short notice |
| Nanny | £14–£22 | 3 hours | Regular in-home care |
| Childminding | £10–£20 | 2 hours | Ofsted-registered home settings |
| Event nanny | £14–£22 | 3 hours | Weddings, church, celebrations |
| Prenatal support | £15–£22 | 2 hours | Practical, non-medical |
| Postpartum support | £18–£28 | 3 hours | Practical, non-medical |
03 / Cancellations
Clear rules, fair to everyone.
| When a family cancels | Refund |
|---|---|
| 24 hours or more before | Full refund |
| 12–24 hours before | 50% refund |
| Less than 12 hours, or no-show | No refund |
If your caregiver or UbuntuCare cancels, you get a full refund. Genuine emergencies are reviewed case by case. Read the full cancellation & refund policy.